The Customer Service Certification program offered through the IEC of Hamilton was designed for secondary school students, and is very supportive for students in cooperative education programs. During this half day, two hours experiential based session, participants will receive hands-on training gaining a basic understanding of fundamental customer service principles. Upon completing this engaging and interactive certification program, participants will receive a "Certificate of Completion" to reference in resumes and learning portfolios.

This certification is available to students in Hamilton high schools and can be arranged through the classroom teacher or program coordinator.

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